For each product request will receive an e-mail with an "order number", to which you should refer to any notice or complaint, with the list of requested products, the amounts and the final total. Sales contracts between customers and liviodesimone.com are governed by Italian law in force as are deemed entered into in Italy.
Any product sold in our store is guaranteed 1st quality, and together with service delivery allows the consumer to purchase the maximum security and transparency.
liviodesimone.com will deliver the goods by express courier to the address you indicated on the order form. To provide a more efficient service provide email highlighting the order number, further information regarding delivery times suitable to your needs. Any delay in delivery of the goods are not attributable to liviodesimone.com being subject to third-party services.
The system will calculate automatically the shipping according to the weight and volume of items purchased. The shipping costs are variable and only in Italy is free.
DELIVERY - RISK AND TRANSFER OF RISKS
The goods travel at the risk of the buyer. All riclami regarding the condition of the goods upon receipt must be sent to the seller no later than 24 hours following the delivery of the goods.
METHOD OF PAYMENT
With credit cards Visa, Mastercard, Diners, American Express, Postepay, and all major credit cards or debit cards managed by PayPal in different countries.
RIGHTS OF WITHDRAWAL
Our users have the right to cancel any purchase made through the web services accessible on-lds fabrics.com within three days from receipt of goods. Will not be exercised any right of withdrawal provided for in paragraphs 1 and 2 of Legislative Decree no. 185 (22 May 1999) for the purchase of goods made to specifications or clearly personalized. The right of withdrawal is exercised by sending, within the prescribed period, a written notice to the geographic location of the supplier by registered letter with acknowledgment of receipt, the order number and the item you want to make . The communication can be sent, within the same term, by telegram, telex, a confirmation receipt will be sent to your E-amil address within 48 hours after the request with the return authorization and corresponding directions on how to proceed . The only costs payable by the consumer for exercising the right of withdrawal is the direct cost of returning the goods to the sender. Therefore, if the cause of the return is given by our mistake, we will refund the total cost including shipping. liviodesimone.com ensures to its guests a full refund of the amounts paid. Refund will be free, in the shortest time possible and in any event within thirty days from the date on which liviodesimone.com became aware of the right of withdrawal by the consumer. The right of withdrawal, in addition to the case of using the product, even in the case of missing the original packaging, the absence of parts of the product or in the case of its damage.
METHOD OF COMMUNICATION
The consumer agrees and acknowledges that liviodesimone.com for important notices, communications, notifications, and so on, uses tools such as e-mail, automated systems, telephone and fax.
liviodesimone.com informs customers that the processing of data released will be carried out in compliance with art. 10 Law 675/96 as below: Law 31.12.96 n. 675 Protection of persons and other subjects regarding the processing of personal data, published in the Official Gazette no. 5 of 8 January 1997 - Ordinary Supplement no. 3 Article 13 - Rights of the regard to the processing of personal data subject has the right: to know, through free access to the register referred to in Article 31, paragraph 1, letter a), the existence of personal data concerning him; to be informed according to Article 7, paragraph 4, letters a), b) and h); to obtain from the data controller or responsible, without delay: confirmation of the existence or not of personal data concerning him, even if not yet recorded, and communication in an intelligible form of the data and of their origin, the logic and purposes upon which the treatment is based; the request may be renewed, unless there are justified reasons, after not less than ninety days; the cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed; updating, rectification or, where interested therein, integration of data; certification that the operations mentioned in items 2) and 3) have been notified, as also related to their contents, to those to whom the data were communicated or disseminated, unless this requirement proves impossible or involves the use of means manifestly disproportionate to the protected right to oppose, in whole or in part, for legitimate reasons, the processing of personal data, pertinent for collection purposes; to object, in whole or in part, to the processing of personal data concerning him for purposes of commercial information or sending advertising materials or direct selling or for carrying out market research or interactive commercial communication and be informed by the owner, not later than the time the data are communicated or diffused, of the possibility of freely exercising this right. For each request referred to in paragraph 1, letter c), number 1), it may be asked, if not confirmed the existence of data concerning him, a fee which shall not exceed the costs actually incurred, according to manner and within the limits established by the regulation referred to in Article 33, paragraph 3. The rights referred to in paragraph 1 in relation to personal data concerning deceased persons may be exercised by anyone who is interested. In exercising the rights provided for in paragraph 1, the subject may grant, in writing, by delegation or proxy to physical persons or associations. The regulations on the professional secrecy of the journalistic profession, the source of the news.
Any complaints should be sent to: BRICCO s.r.l. via 95011 Napoli - (NA) (Italy) by written notice to the geographic location of the supplier by registered letter with acknowledgment of receipt or by filling in the online form below (Recommended - click here)
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